The Impact of Technology Adoption on Supply Chain Practices in Business Education. Lessons from Small and Medium Enterprises (SMEs)

Abstract

Business education increasingly emphasizes the integration of real-world practices to prepare students for evolving professional demands. Small and Medium Enterprises (SMEs), which play a vital role in economic growth, job creation, and innovation, provide important lessons for teaching and learning in this domain. This study explores how the adoption of basic technological tools by SMEs enhances customer satisfaction, builds loyalty, and strengthens competitiveness. By examining SMEs as case examples, the research highlights how technology-driven supply chain practices can be integrated into business education curricula to bridge the gap between theory and practice. Using a structured questionnaire, literature analysis, and thematic data interpretation, the study demonstrates that technology adoption in SMEs not only reduces operational costs but also creates opportunities for re-investment in product development and market expansion. From an educational perspective, these findings underscore the importance of equipping future business professionals with the knowledge and skills to effectively apply technology in supply chain management. The results provide both theoretical insights and applied implications, offering educators a framework for aligning business education with contemporary industry practices.